Getting to Know Randall Wilson: The Heart of Bchex's Operations

, , | April 22, 2024 | By

At Bchex, we pride ourselves on a leadership team that not only embodies expertise and innovation but also resonates with the ideal of relentless dedication and service excellence. Randall Wilson, our Chief Operating Officer (COO), is a shining example of this. 


Randall’s career is nothing short of exemplary, with a journey that began humbly three decades ago. It all started back in 1995 when Randall was juggling his college education with a part-time job as a mail clerk and office assistant at a former employment screening firm. His rapid rise through the ranks was a testament to his abilities in customer service and operational efficiency. 


After his graduation in 1997, Randall transitioned into a full-time role, where he continued to demonstrate his talent and tenacity. But it was in 1998, amidst the worries of the Y2K challenge, that Randall truly displayed his forward-thinking mindset with the development of a new computer application. This ensured the company was well-prepared for the Y2K Challenge. 


The new century came with responsibilities for Randall as he moved into the Sales Department. Here, he worked closely with the VP of Sales to expand services and foster a team that would take the company to greater heights. His success here was undeniable, and by 2002, he found himself back in operations, this time as the Assistant Operations Manager due to the surge of new clients attracted by his efforts. 


Promotions seemed to follow Randall as naturally as his passion for excellence. By 2006, he was the VP of Operations, managing a team of over 50 employees and ensuring seamless operations in the Charlotte office. 


2008 marked the beginning of Randall's entrepreneurial journey when he co-founded "Secure Select Inc." The enterprise soared under his guidance and was ultimately acquired by Bchex in 2011. Randall was instrumental in broadening Bchex's services to include occupational health solutions, leading to the inception of OccuDx. 


The consolidation of OccuDx and Bchex in 2019 saw Randall at the forefront once again, wielding his considerable expertise to unify the companies. His appointment as COO in May 2022 was a natural progression for a man who had been at the forefront of operational innovation and client satisfaction throughout his career. 


Randall Wilson's story is more than a career highlight reel; it is an inspiring chronicle of resilience, innovation, and unwavering dedication. As he continues to drive Bchex forward, redefining industry standards and exploring new frontiers, his legacy of excellence is a beacon that guides both aspiring professionals and seasoned executives. 


At Bchex, we're not just a team; we're a family, and leaders like Randall Wilson are the reason we continue to thrive as pioneers at the intersection of technology, humanity, and service in background screening. Randall's the kind of leader who makes you want to roll up your sleeves and get to work. He's the heart of our operations, and with him at the helm, we're all excited for what's next. His leadership, strategic vision, and operational expertise make us proud and confident in our journey ahead. Because with Randall, it's not just about where we are now, but where we can go. And that’s something to look forward to every day. Randall Wilson is indeed the backbone of Bchex's operational success, and we look forward to many more years of his guidance and wisdom.