Top 3 Things Clients Want in a Background Screening Partner

, , , , | April 10, 2023 | By

Whether you’re an employer, volunteer coordinator, or director of a non-profit, shopping for background screening services can feel like a formidable undertaking. The companies vying for your business all seem to promise the same features: competitive prices, quick turnarounds, and accuracy in reporting.

Of course, you want your background screening service to offer these features; they’re the basics. But with BIB in your corner, you can expect a provider that goes above and beyond what you may expect. At BIB, we offer flexible solutions to meet your organization’s specific needs. Also, you can count on leaders and managers to be available to address concerns as they arise. Finally, BIB offers cutting-edge technology and methods that help you stay ahead of the screening curve.

If you find researching the best background screening services anything but easy, you’re not alone. According to a Gartner survey of 750 B2B buyers, 77% of respondents reported the B2B buying process to be complicated and challenging. With the plethora of background check companies in the market, it’s understandable that the choice seems difficult.

Raising your expectations can help you streamline your decision-making. In addition to the essential services a screening provider should offer, looking for additional factors will help the best companies rise to the top of your list. The following three criteria separate BIB from the competition.

1. Flexibility

The top background screening services do not take a cookie-cutter approach with clients. For example, recreation centers that screen potential volunteers operate differently than hospitals with patients to protect. All organizations are unique, including yours. A background check provider should take the time to understand your organization’s specific needs and generate a screening process suited for you.

At BIB, we take the time to learn about your organization, the people you serve, and your security needs. Our team can generate a screening process that is both fair and legally compliant. We can also help you incorporate flexibility into your plan so that you can hire the best people.

2. Company Leadership Availability To Help

Suppose you’re screening a promising job candidate, but the county court record search is taking too long. Timing is essential when attracting the best people, and you can’t wait for solutions to problems. When you reach out to your screening provider for help, hopefully, they won’t place you in a customer-service queue and send you a generic email stating, “We’ll respond to your request as soon as possible.”

When you reach out to us at BIB, you’ll speak to a leader with the authority to act on your problem instead of handing you off to someone else. Our managers are acquainted with every potential issue, no matter how unusual it seems. Whether it’s an adverse action issue or a court records delay, someone on our team will help you resolve your problem and treat it seriously.

3. Commitment To Continuous Innovation To Match Your Evolving Needs

The most complete background screening services keep up with changing safety needs and hiring practices. They also use the latest technologies and methods to help their clients adapt. At BIB, we’ve been around long enough to know that what works today might not be effective a year from now.

Your organization must constantly be ready to change in order to thrive. At BIB, we are prepared to evolve with you. We continually customize our technology to stay up-to-date with your needs, whether you’re changing the positions you need to fill or altering hiring practices to comply with new laws. Continued innovation on our part means maintaining the highest level of security for you.

See What BIB Can Offer in Quality Background Screening Services

Knowing what to expect from the best background screening services makes finding the right provider easier. At BIB, we offer flexibility, access to people at the highest levels, and continuous innovation to help you make better hiring decisions. Visit us at our website or give us a call at (704) 439-3900 to learn more about our screening solutions.